Privacy policy

At Closet By Valencia, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure its protection.

Data Collection and Use

  • Registration and Orders: When you register for an account or place an order, we collect your name, contact information, and address to process transactions and manage your orders.
  • Newsletter Subscription: If you subscribe to our newsletter, we collect your email address to send you promotional and informational content.
  • Customer Support Interaction: When you reach out for support, we may collect additional information to help resolve any issues or answer your queries.

Data Sharing and Disclosure

  • Service Providers: We share information with service providers who assist us in our operations, such as payment processing and website hosting, under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or if necessary to protect our rights or comply with judicial proceedings.

Data Security

  • Secure Transactions: We use secure protocols for electronic transactions and encrypt your sensitive personal information to protect it from unauthorized access.
  • Access Controls: Access to your personal information is restricted to authorized personnel who are required to keep the information confidential.

Your Rights

  • Access and Correction: You can review, correct, or update your personal information at any time through your account settings or by contacting us directly.
  • Deletion: You have the right to request the deletion of your personal information from our records, subject to certain conditions.

Cookies and Tracking Technologies

  • Purpose: We use cookies to enhance site navigation, analyze site usage, and assist in our marketing efforts.
  • Control: You can set your browser to reject cookies or alert you when cookies are being sent. However, some site features may not function properly without cookies.